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 WATER DAMAGE COMPANY

Raleigh Durham Restoration Experts Specializing in Water Damage

Water damage can wreak havoc on your home, causing not only immediate structural issues but also creating an environment where mold and mildew can thrive, posing long-term health risks. At RDU Restoration Company, we understand the urgency and stress that come with water-related disasters. Our comprehensive water damage restoration services in the Raleigh-Durham area are designed to promptly and efficiently address your needs, minimizing further damage and restoring your home to its pre-loss condition.
 

From burst pipes and severe storms to malfunctioning appliances and significant flooding, our team of certified experts is equipped to handle any situation. We utilize state-of-the-art equipment and proven techniques to ensure thorough water extraction, drying, and dehumidification processes. Moreover, we provide detailed assessments and work closely with insurance companies to simplify your recovery process.

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9 COMMON ISSUES THAT LEAD TO WATER DAMAGE IN YOUR HOME

Water damage can arise from various sources, each posing different risks and requiring distinct solutions. Here are some of the most common issues that could lead to water damage in your home:

  • Leaking or Burst Pipes: Often caused by age, corrosion, or freezing temperatures, leaking or burst pipes can release large quantities of water, causing significant damage.

  • Clogged Drains: Blocked sinks, toilets, or shower drains can result in overflow and subsequent water damage.

  • Faulty Appliances: Malfunctioning washing machines, dishwashers, and water heaters can leak and cause extensive water damage if not promptly repaired.

  • Roof Leaks: Damaged or missing shingles, along with poor roof maintenance, can lead to water seeping into your home, especially during heavy rainfall.

  • Foundation Cracks: Cracks or gaps in your home’s foundation can allow water to enter the basement or crawl space, often leading to mold and structural issues.

  • Sewer Backups: Blockages in the main sewer line can cause water to back up into your home, often resulting in black water damage that necessitates professional cleanup.

  • Poor Drainage Systems: Improperly installed or clogged gutters and downspouts can lead to water accumulating around your foundation, eventually making its way into your home.

  • Extreme Weather Events: Heavy rainfall, floods, and hurricanes can overwhelm your home’s defenses, leading to unexpected water damage.

  • Condensation Build-Up: Persistent condensation on windows or pipes can result in moisture accumulation, which over time can damage walls, ceilings, and floors.

RALEIGH DURHAM RESTORATION COMPANY

WATER DAMAGE EXPERTS

CATEGORIES OF WATER DAMAGE

When water damage threatens your home, RDU Restoration Company is here to protect and restore your property with unparalleled expertise. Water damage can occur in varied forms, each presenting unique challenges that require specialized solutions. Our comprehensive services cater to all types of water damage to ensure that your home is quickly and efficiently restored to its pre-damaged state.

Clean Water Damage

Clean water damage is generally caused by broken or leaking pipes, overflowing sinks, bathtubs, or other clean water sources. Though this type of water is not immediately harmful, it can lead to structural damage, mold growth, and electrical issues if not addressed swiftly.

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Grey Water Damage

Grey water damage arises from sources such as washing machines, dishwashers, and toilets (with urine but no feces). This type of water contains contaminants that can cause illnesses if ingested or improperly handled. Immediate cleanup and proper disinfection are crucial.

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Black Water Damage

Black water damage is the most severe type, emanating from sewage backups, flooding from rivers, or stagnant water that has absorbed pollutants. This water is highly contaminated and poses serious health risks, necessitating urgent and professional intervention.

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THE PROCESS

Consultation and Assessment

We discuss your situation over the phone to get an idea of what type of loss it may be weather it is water fire or mold . After getting your information a certified tech is sent out  immediately to perform an on-site assessment using advanced moisture detection equipment to identify all affected areas.

Plan and Agreement

Restoration / Monitoring

We review our findings with you, discuss the best course of action, and agree on the restoration plan that’s suited best for your property! 

Our certified technicians initiate the restoration process and regularly monitor progress, making necessary adjustments

Completion and Final Approval

Once the restoration is complete, we remove any equipment and begin the final  walkthrough with the client .
After the final walkthrough is complete we will provide you with a completion letter to sign. 

READY TO GET BACK TO NORMAL?

Contact us to work with an expert licensed and insured restoration company

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Water Damage Frequently Asked Questions

What should I do if I discover water damage in my home?

If you discover water damage, it's important to act quickly. First, locate and stop the source of water if possible, then remove valuable items from the affected area. Finally, contact a professional restoration company like RDU Restoration immediately to prevent further damage and begin the restoration process.

How soon will RDU Restoration respond to my call for help?

At RDU Restoration, we understand that water damage requires immediate attention. We offer 24/7 emergency services and Answer Every Call.

How long does the water damage restoration process take?

The duration of the restoration process depends on the extent of the damage. On average, water extraction and initial drying could take a few days. Full restoration, including repairs, may take a couple of weeks or more, depending on the severity and complexity of the issue.

Will my insurance cover water damage restoration?

Many homeowners' insurance policies cover water damage, but it depends on the cause of the damage and your specific policy details. We recommend reviewing your policy and calling your insurance company. RDU Restoration can also assist with the claims process to ensure a smooth experience.

Is it safe to stay in my home during the restoration process?

Safety is our priority. In many cases, you can stay in your home during the restoration process. However, if the damage is extensive or if there are health hazards like mold, it may be safer to stay elsewhere until your home is fully restored.

How do you prevent mold after water damage?

Preventing mold starts with thorough water extraction and drying. We use industrial-grade dehumidifiers and air movers to remove excess moisture. We also monitor humidity levels and apply antimicrobial treatments to prevent mold growth.

What are the signs of water damage I should look for?

Common signs of water damage include water stains on walls or ceilings, warped or buckled floors, peeling paint, a musty odor, and an increase in utility bills (if there’s a hidden leak).

Can water-damaged items be salvaged?

Some water-damaged items can be salvaged, depending on the material and extent of the damage. Items such as clothing, furniture, and electronics may be restorable with prompt and professional treatment. Our team will assess and advise on what can be saved.

What causes water damage?

Water damage can be caused by a variety of factors, including extreme weather, leaking or burst pipes, faulty appliances, clogged drains, roof leaks, foundation cracks, sewer backups, and poor drainage systems.

Remember, RDU Restoration is here to help you through every step of the water damage restoration process. Don't hesitate to contact us with any questions or to schedule a service. We're committed to restoring your home to its safe and comfortable state.

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"Devoted to Excellence"

HAPPY CUSTOMERS

"I was extremely impressed with the efficiency and expertise of the RDU Restoration team. They responded quickly to our emergency and handled everything from containment to cleaning with great care. They even helped us navigate the insurance claims process smoothly. Our home looks great, and we couldn't be happier with the results!"

- Mary S.

"After a pipe burst in our basement, RDURestoration.com was a lifesaver. Their team arrived promptly and immediately started the water damage restoration process. They were incredibly thorough, from extracting standing water to drying out every affected area. They even prevented mold growth by using industrial-grade dehumidifiers. The entire team was professional, compassionate, and knowledgeable. Thanks to them, our basement looks better than ever, and we can rest easy knowing our home is safe and dry."

- Sarah L.

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